By Scott Nichols
Employees are your most important assets in the salon you run. Let me clarify: The most important person is the employee who is helping your customers, plain and simple, and there shouldn’t be any argument to that.
That said, we all are guilty of not paying enough attention to these employees all the time. It’s easy to come up with excuses and to stay busy with other important factors of running a business. But, what would happen to your salon if you paid the proper attention to your employees? In this month’s article, we are going to talk about the importance of communicating with your staff, knowing exactly what they’re selling, and creating a team atmosphere.