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Digging Deeper for Customer Service

Friday, May 3rd, 2013

Most owners of independent tanning businesses seem to pride themselves on customer service. But what does that really mean? If you think it’s all about being nice and knowledgeable, your salon is missing some of the components that will make …

Improving Workplace Communication

Thursday, May 2nd, 2013

Use tips from the article Small Business Computing article “4 Ways to Improve Internal Communication” to ensure that everyone in your salon, and the entire organization, is always on the same page. No matter the size of your workplace, leaders …

Salon Launches ‘Natural Prevention’ Campaign Early

Thursday, May 2nd, 2013

Natural Breast Cancer Prevention Month is now officially underway, but at least one indoor tanning business kicked off their fundraising and awareness efforts ahead of schedule, raising nearly $900 over just a three-day period in April. 

Staff members of Lectric …

Inspired Ideas: Jill Frank, Sunless Inc.

Wednesday, May 1st, 2013

For the April issue of Smart Tan Magazine, we interviewed Jill Frank. After owning her own sunless business, she joined the ranks of Sunless Inc. two years ago. Jill is a member of the Sunless Inc. Development Education and Support …

Make a Good Employee a Great Manager

Tuesday, April 30th, 2013

In need of a new manager? Look for one within the company, but don’t think that allows you to cut corners on training, advises Inc.com contributor Paul Spieglman in the article “Turn a Good Worker Into a Great Manager: 6 …

Salons Mixed On 1Q Performance

Tuesday, April 30th, 2013

In a recent SmartTan.com poll, half of salons reported better financial performance in the first quarter of 2013 than in the same period of 2012.

Exactly 50 percent of salons said their first quarter performance in 2013 was better than …

Snooki Visits Salons to Support Hurricane Sandy Relief

Monday, April 29th, 2013

Nicole “Snooki” Polizzi made two appearances at Beach Bum Tanning Salons in Saddle Brook, N.J. and Oceanside, N.Y. in February to help support “Restore the Shore” Hurricane Sandy relief efforts and to promote a new product in her indoor tanning …

Rich Ad, Poor Ad:
The art of ValPak messaging

Friday, April 26th, 2013

By Grant Miller, Salon Consultant

Words on paper, properly crafted, can have an amazing effect on your bank account. It still excited me that you can put ink on paper, send it in the mail and customers bring you money.…

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