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Everyday Tasks to Improve Leadership

Thursday, January 24th, 2013

With business interactions, like any relationship, it’s the little things that matter most, according to the Yahoo! Small Business Advisor article “3 Things You Can Do Daily to Become a Highly Successful Leader.” Contributor Mukesh Gupta recommends three daily activities to improve leadership skills and strengthen relationships with subordinates.

Talk to everyone in your team at the start of the day: Simple enough…just make some small talk! Whether it’s for one minute, five minutes or longer, make it a ritual. This may come easier with certain employees than others, so it’s most important to make an effort with the ones you haven’t been able to develop as much of an emotional connection with.

Coach one person everyday: Identify someone to focus on each day, then decide whether you want to help polish one of their strengths or build up one of their weaknesses. Here are some specific suggestions from Gupta:

  • Give them a hypothetical scenario relevant to what you want to coach about. This could be a customer situation or a inter-personal situation or anything that is relevant
  • Ask them to think through and provide their response.
  • Ask them why they chose that response and not any other response.
  • Reinforce the response if it was the right response. If not, talk to them about what you think could be improved in their response
  • Don’t criticize. Just provide your feedback. Talk to them about how you would approach the situation and why. Don’t necessarily force your approach on them, but let them decide for themselves.
  • When such a situation arises, notice how they respond. Provide feedback based on their response.

Catch someone doing something right, everyday: This is one habit that can go a long way toward boosting the morale of your team and establishing a good company culture. Make your praise genuine, honest and prompt, and over time you should begin seeing more praise-worthy behavior as a result.

Click here to read the entire article from Yahoo! Small Business Advisor.

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