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Ask Steve:

Thursday, June 26th, 2008

Q: A Palm Beach Tan franchisee in Texas had a woman enter their facility, demanding that her two tiny dogs be allowed into the tanning room with her. She claimed that they were seizure alert dogs. The customer was informed that technically the dogs were not even allowed in the facility because Texas State law says that animals aren’t allowed into the facility unless they are seeing-eye dogs. I was asked, “What do we do in this situation? If we follow Texas state law, we violate the ADA. If we follow the ADA, we violate Texas state law.”…..READ MORE ask_steve1.gif


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